All-Outdoors Cancellation Policy

(updated)

Update: March 25, 2020

In response to the circumstances caused by the Coronavirus (COVID-19), we have updated our cancellation policy to provide flexibility and peace of mind.

Effective for all 2020 bookings, if you must cancel your trip for any reason, you will receive 100% trip credit toward a future river trip with All-Outdoors.

We would love to hear from you. If you have any questions, our staff is ready to help. Call us during business hours at (800) 247-2387, Live Chat or email us at rivers@AOrafting.com.

The Armstrong Family


For your convenience, here is a copy of our previous cancellation policy for comparison:

All-Outdoors Cancellation Policy (previous)

If you must cancel your trip, you will receive trip credit toward a future All-Outdoors trip under the following conditions:

  • At least 90 days before your trip: 100% credit.
  • At least 60 days before: 75% credit.
  • At least 30 days before: 50% credit.
  • Less than 30 days before: 25% credit if the cancellation is phoned into our office or we chat online during business hours, at the latest, two days prior to departure date*.
  • Cancellations occurring the day before or the day of the trip are not eligible for any trip credit.
  • Trip fares may be transferred to a qualified person substituted by you for your space at any time. There are no refunds.

* On Cherry Creek trips the day of the pre-trip orientation is considered the departure date.

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